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Text or email alerts will soon warn passengers of delays and ferry schedule changes

North Carolina ferry passengers can now receive text or email alerts on schedule changes via the new Ferry FINS system.
(Photo: NCDOT)
North Carolina ferry passengers can now receive text or email alerts on schedule changes via the new Ferry FINS system.

The N.C. Department of Transportation has launched a new text and email notification system to alert ferry passengers when weather or mechanical issues cause schedule interruptions on state ferry routes.

The new Ferry Information Notification System, or FINS, will let people select the routes they want to receive alerts from, and choose whether to receive those alerts via text, email or both.

Alerts will then come directly from ferry terminals when a departure is delayed or canceled, or when service resumes after a service suspension.

For several years, the Ferry Division has used route-specific Twitter accounts to announce schedule interruptions, but have asked for those notifications to be sent directly to them.

The FINS system is currently in its beta-testing phase, with full implementation expected later this spring.

Annette is originally a Midwest gal, born and raised in Michigan, but with career stops in many surrounding states, the Pacific Northwest, and various parts of the southeast. An award-winning journalist and mother of four, Annette moved to eastern North Carolina in 2019 to be closer to family – in particular, her two young grandchildren. It’s possible that a -27 day with a -68 windchill in Minnesota may have also played a role in that decision. In her spare time, Annette does a lot of kiddo cuddling, reading, and producing the coolest Halloween costumes anyone has ever seen. She has also worked as a diversity and inclusion facilitator serving school districts and large corporations. It’s the people that make this beautiful area special, and she wants to share those stories that touch the hearts of others. If you have a story idea to share, please reach out by email to westona@cravencc.edu.