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Text or email alerts will soon warn passengers of delays and ferry schedule changes

North Carolina ferry passengers can now receive text or email alerts on schedule changes via the new Ferry FINS system.
(Photo: NCDOT)
North Carolina ferry passengers can now receive text or email alerts on schedule changes via the new Ferry FINS system.

The N.C. Department of Transportation has launched a new text and email notification system to alert ferry passengers when weather or mechanical issues cause schedule interruptions on state ferry routes.

The new Ferry Information Notification System, or FINS, will let people select the routes they want to receive alerts from, and choose whether to receive those alerts via text, email or both.

Alerts will then come directly from ferry terminals when a departure is delayed or canceled, or when service resumes after a service suspension.

For several years, the Ferry Division has used route-specific Twitter accounts to announce schedule interruptions, but have asked for those notifications to be sent directly to them.

The FINS system is currently in its beta-testing phase, with full implementation expected later this spring.

Annette is an award-winning journalist based in Eastern North Carolina. Her career includes professional stops across the Midwest, Pacific Northwest, and Southeast, recently culminating in a 2026 Region 8 Edward R. Murrow Award for Small Market Radio Best News Series for her work on the Camp Lejeune Justice Act Series. Guided by a passion for human-interest storytelling, she focuses on narratives that touch hearts and connect communities. A mother of four and grandmother of two, Annette enjoys reading and creating epic Halloween costumes in her spare time. If you have a story idea to share, please reach out by email to westona@cravencc.edu.