In 2016, Google created “The Redirect Method,” a web programming technique created to redirect searchers looking for extremist content to opposite content — about diffusing radical ideologies.
When that campaign was over, Google released its blueprint for redirecting so that other programmers could use it. Among those was certified Google partner Patrick Berlinquette (@WarmSpeakers) who used it to successfully direct suicidal Googlers to a help hotline. He wrote about the experience in a recent New York Times opinion piece.
Here & Now‘s Robin Young talks to Berlinquette about his use of the redirect, and about the issues he says redirecting presents.
This article was originally published on WBUR.org.
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