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Scam spoofing city hall phone number to threaten customers related to their electric bill

Jacksonville City Hall.jpg
(Photo: City of Jacksonville)
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City leaders in Jacksonville say the phone scammer is spoofing the city hall number to contact people regarding their electric bill.

Officials in one eastern North Carolina community say a scam related to utility billing is targeting the people who live there.

City leaders in Jacksonville say the phone scammer is spoofing the city hall number to contact people regarding their electric bill. They note that the city does offer water, sewer and garbage service to people who live there, but not electric service.

They say if there is a billing issue, the city will contact customers by email or mail, not by phone – and they would never call to ask for personal information or money.

Annette is originally a Midwest gal, born and raised in Michigan, but with career stops in many surrounding states, the Pacific Northwest, and various parts of the southeast. She has been involved in the media industry in eastern North Carolina for more than three years. An award-winning journalist and mother of four, Annette moved to ENC to be closer to family – in particular, her two young grandchildren. It’s possible that a -27 day with a -68 windchill in Minnesota may have also played a role in that decision. In her spare time, Annette does a lot of toddler and baby cuddling, reading, designing costumes for children’s theater and producing the coolest Halloween costumes anyone has ever seen. She has also worked as a diversity and inclusion facilitator serving school districts and large corporations. It’s the people that make this beautiful area special, and she wants to share those stories that touch the hearts of others. If you have a story idea to share, please reach out by email to westona@cravencc.edu.