Scam spoofing city hall phone number to threaten customers related to their electric bill
Officials in one eastern North Carolina community say a scam related to utility billing is targeting the people who live there.
City leaders in Jacksonville say the phone scammer is spoofing the city hall number to contact people regarding their electric bill. They note that the city does offer water, sewer and garbage service to people who live there, but not electric service.
They say if there is a billing issue, the city will contact customers by email or mail, not by phone – and they would never call to ask for personal information or money.