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Call Center Outsourcing Slows

NPR | By Jim Zarroli
Published February 23, 2006 at 9:32 AM EST
John Miller, an employee of call center company Willow CSN, works out of his bedroom in Poughkeepsie, N.Y.
Jim Zarroli, NPR
John Miller, an employee of call center company Willow CSN, works out of his bedroom in Poughkeepsie, N.Y.

Copyright 2006 NPR
Jim Zarroli
Jim Zarroli is an NPR correspondent based in New York. He covers economics and business news.
See stories by Jim Zarroli