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Should food delivery apps be reined in? State legislators advance bill to regulate apps

The food service industry is relying on takeout and delivery orders to keep businesses afloat and maintain effective social distancing for customers and workers.
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NC legislators are weighing regulations on third-party food delivery apps like DoorDash and Uber Eats.

North Carolina House lawmakers want to crack down on food delivery apps that add restaurants to their platforms without permission.

The bill would require apps like GrubHub and DoorDash to get a written agreement from restaurant owners before adding them to their service. Representative Donna White of Clayton says without a formal partnership, apps sometimes show the wrong menus or prices.

"When issues like this with incorrect pricing and menu availability occur, the customers believe that it is the fault of the restaurant, causing lasting damage to that establishment through bad reviews and loss of business," White said.

White’s bill passed a House committee on Monday.

The similar bill in Indiana passed the state house on April 3. It has yet to be signed by Indiana Governor Eric Holcumb.

Ryan is an Arkansas native and podcast junkie. He was first introduced to public radio during an internship with his hometown NPR station, KUAF. Ryan is a graduate of Tufts University in Somerville, Mass., where he studied political science and led the Tufts Daily, the nation’s smallest independent daily college newspaper. In his spare time, Ryan likes to embroider, attend musicals, and spend time with his fiancée and two cats.